Last Updated: [04/03/2026]
Welcome to Gostos.
By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully.
1. Use of the Website
By using this website, you confirm that you:
Gostos reserves the right to refuse service to anyone for any reason at any time.
2. Products
Gostos specializes in traditional Goan Batica cakes.
We make every effort to ensure that:
However, slight variations in appearance may occur because our products are freshly baked.
3. Orders
Once an order is placed:
If an order is cancelled, a full refund will be issued.
4. Pricing
All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.
Prices may change without prior notice.
Taxes and delivery charges may be applied at checkout where applicable.
5. Payments
Payments are processed securely through trusted third-party payment gateways.
Gostos does not store your payment card information.
Accepted payment methods may include:
6. Shipping and Delivery
Delivery timelines may vary depending on location and order volume.
While we strive to deliver products promptly, Gostos is not responsible for delays caused by:
7. Refunds and Replacements
Because our products are perishable food items, refunds or replacements may only be issued if:
Any issues must be reported within 24 hours of delivery with proof (such as photographs).
8. Intellectual Property
All content on this website, including:
are the property of Gostos and may not be copied, reproduced, or distributed without permission.
9. Limitation of Liability
Gostos is not responsible for any indirect, incidental, or consequential damages arising from the use of this website or our products.
Customers with food allergies should review ingredients carefully before consumption.
10. Changes to Terms
Gostos may update these Terms & Conditions at any time. Updated versions will be posted on this page.
11. Contact Information
For questions regarding these Terms & Conditions, please contact:
Gostos
Email: customercaregostos@gmail.com
Website: www.gostos.co.in
Last Updated: [04/03/2026]
At Gostos, we take great care in preparing and packaging our Batica cakes to ensure they reach you in the best condition. Because our products are freshly baked and perishable, refunds are handled under the following conditions.
1. Eligibility for Refund or Replacement
A refund or replacement may be issued only if:
To qualify, you must notify us within 24 hours of receiving the order.
2. Proof of Issue
To process a refund or replacement request, we may require:
This helps us investigate and improve our service.
3. Non-Refundable Situations
Refunds or replacements will not be issued in the following situations:
4. Refund Process
If a refund is approved:
5. Replacement Orders
In some cases, we may offer a replacement product instead of a refund, depending on availability and the nature of the issue.
6. Contact Us
If you experience any issues with your order, please contact us as soon as possible.
Gostos
Email: customercaregostos@gmail.com
Website: www.gostos.co.in
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